Job Information
RELX INC Senior Technical Consultant in London, United Kingdom
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of technical consultants that provides technical integration and consulting services directly to external clients, sales teams, and other support staff for financial services, collections, healthcare, government, law enforcement and insurance verticals for business services’ products. About the Role: As a Technical Consulting Specialist, you will be responsible for the successful implementation of assigned products at client sites. You will be providing pre-installation assessment, business and systems analysis, hardware and software installation, and post-installation implementation assessment. You will also be responsible for working collaboratively to achieve customer success. Responsibilities
Managing projects for the successful implementation of assigned products at client sites
Providing pre-installation assessment, business and systems analysis, scheduling of hardware and software installation, and post-installation implementation assessment
Owning overall success and client satisfaction with Integration Services projects and management of problem resolution
Sharing feedback from clients to the Product team and Developers to improve service and products
Mentoring Product Management and Product Marketing, and being significantly involved in the pre-sales process
Requirements
Be able to communicate well with Product and Development teams
Have the ability to work well with others and discuss technical issues with clients
Be able to be self-directed and task-oriented
Have great time management skills to meet frequent and possibly conflicting deadlines and work schedules
Display exceptional collaborative and team skills
Demonstrate excellent communication skills including solid written, verbal, and presentation skills
Be able to interact with ease at the executive level
Demonstrate pro-active leadership skills
Have excellent technical sales, consulting, or project management experience
Have a Bachelor of Science degree or equivalent experience
Culture and benefits:Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000) #LI-PL1 #LI-Hybrid
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.